Lower Drayton Farm Ticket Portal

FAQs / Help

How do I use my DigiTickets?

We can scan the e-ticket on your phone on arrival or you can provide your booking reference number.

Can I change the day / time of my booking?

Risk-free booking! Create an account during checkout to amend your booking free, at any time…

Subject to availability of sessions. 

What should we wear?

We always recommend sturdy footwear as some of our activities take place on grass or tracks. Wellies are perfect and we also suggest bringing sun cream and sunhats as well as a waterproof layer - so you can enjoy your visit whatever the Great British weather throws at us! 

Will there be hand washing areas?

Yes - our handwashing facilities are now more important than ever as handwashing remains the number one defence against infection. Visitors should always handwash after contact with any animals, visiting animal areas and before eating or drinking.

I have additional needs, can I bring a carer

Yes, one carer is invited to join you at no additional cost (free). Please bring your paperwork with you.

Can we bring a picnic?

Picnics are welcome and there will be a designated picnic area for visitors to eat food that has not been purchased on the premises.

Do I need to pay by Debit/Credit card?

Yes, we are a cashless site and only accept card payments. 


If I have a free ticket for PLAY can I use it for special events?

No. Your free ticket for PLAY is for PLAY only. 

Special events such as Jingle-Ville and PYO Pumpkins require a separate ticket.